Privacy Policy for Couples Foundation International (CFI)
At Couples Foundation International (CFI), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.
Introduction
Couples Foundation International (CFI) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, process, and protect any personal information that you provide when using our website or engaging with our services.
We are committed to ensuring that your privacy is protected and that your personal information is used lawfully, transparently, and securely.
Purpose of POPIA
The Protection of Personal Information Act (POPIA) aims to safeguard personal information and establish conditions for its lawful processing. POPIA provides data subjects (individuals) with rights and remedies to protect their personal information and ensures compliance with data protection principles. It further establishes measures to enforce these rights, ensuring that organisations like CFI manage personal data responsibly and in line with legal requirements.
Information We Collect
We may collect the following types of personal information:
Name, surname, and contact details (email, phone number)
Demographic information such as age, gender, and marital status
Payment information when registering for events or services
Information related to your preferences and feedback from our services
Any other information you provide when communicating with us or participating in our programmes and conferences
How We Use Your Information
We use your personal information for the following purposes:
To provide and improve our services, including marital counselling, workshops, and events
To communicate with you about our offerings, events, and services
To process registrations and payments for our programmes, events, and the National Marriage Conference
To manage relationships with our clients and participants
For research and analytical purposes to improve our service delivery
To comply with legal obligations and regulatory requirements
Sharing Your Information
We do not sell or share your personal information with third parties, except as necessary for the operation of our services or as required by law. We may share your information with:
Service providers who assist in the operation of our website and services (e.g., payment processors)
Legal or regulatory authorities as required by law or to enforce our rights
Partners or affiliates with whom we collaborate on events or services, provided they adhere to appropriate data protection standards
Your Rights as a Data Subject
Under POPIA, you have the following rights regarding your personal information:
Right to Access: You may request details of the personal information we hold about you.
Right to Rectification: You may request corrections to any inaccurate or incomplete personal information.
Right to Deletion: You may request that we delete your personal information in certain circumstances.
Right to Restriction: You may request that we limit the processing of your personal information.
Right to Object: You may object to the processing of your personal information where there is no lawful basis for such processing.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator if you believe your personal information has been mishandled.
Security of Your Information
We take the security of your personal information seriously. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
Cookies and Website Usage
Our website uses cookies to enhance your experience, track website usage, and improve our services. Cookies are small files placed on your device that help us understand how you use our website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we may provide a more prominent notice or request your consent as required by law.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights under POPIA, please contact us:
Couples Foundation International (CFI)
Bloemfontein, South Africa
Phone: +27 66 251 5550
Email: info@couplesfoundation.org.za
Admin: admin@couplesfoundation.org.za
We are here to help ensure your personal information is protected and handled responsibly